21 low data
HOME CLEANING SERVICE - CSAKL
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
KT GLOBAL SMART SERVICES
Residential CleaningCarpet & Upholstery Cleaning
- Services
- Residential Cleaning, Carpet & Upholstery Cleaning
- Reviews
- 15
What recent reviews say
Six in ten reviewers report serious delays, no-shows, or poor work quality. The five-star reviews (from 2–6 years ago) praise efficiency and pricing, but recent complaints centre on staff arriving 1–3 hours late, incomplete cleaning (dust under beds, untouched kitchen areas), and poor communication when handling reschedules or cancellations.
Recent shift: Sentiment has declined sharply since 2022. Early reviews (2018–2021) praised efficiency and pricing; reviews from 2022 onward consistently report lateness, poor quality, and unresponsive communication. The pattern suggests operational deterioration or staffing instability.
Praised for
- efficient work when delivered
- low prices
- experienced staff
Watch-outs
- chronic lateness and no-shows
- poor cleaning quality and missed spots
- unresponsive communication
- last-minute schedule changes
punctualthorough-cleaningfair-pricingresponsive-bookingmissed-spotspoor-communicationno-showcancelled-last-minute
Think twice if: Avoid if punctuality and consistent quality are non-negotiable. Recent reviews document repeated lateness, poor attention to detail, and communication gaps.
Strengths
- competitive pricing
- 7-day availability
- staff reported as experienced (historical reviews)
Worth knowing
- Staff routinely 1–3 hours late despite booking confirmations
- One historical allegation (2022) of maid theft from client home; company disputed claim
- Multiple instances of incomplete cleaning (dust under beds, kitchen untouched)
- Last-minute schedule changes initiated by company, not client emergencies
- No-shows after confirmed bookings reported across multiple years
What reviews say by service
- Residential Cleaning
- Lateness endemic; incomplete work; one 5-year-old theft allegation unresolved
- Carpet & Upholstery Cleaning
- No reviews explicitly mention carpet or upholstery work
How it compares
- Rated 2.7 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 70% of the businesses in this directory.
How we scored this
How We Score Star rating 22
Review volume 52
Review recency 100
Review sentiment 33
Profile completeness 75
Verification 30
Rating breakdown
5
6
4
0
3
0
2
1
1
8
Common questions
- Do they operate on weekends?
- Yes, KT Global lists 7 days of opening hours on their Google profile.
- Why are recent reviews so negative?
- Multiple 2024 reviews cite delays of 1–3 hours, poor communication, incomplete cleaning, and cancellations. Older reviews (2–6 years ago) were more positive.
Similar cleaning services nearby
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5.0(10)✓ Google-verified
All 10 reviews award five stars. Staff arrive on time, clean every corner, and take care to advise customers on what needs attention. Reviewers consistently describe their homes as spotless after service and say they would book again.
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51 low data
Part Time Maid and Laundry Dry Cleaning Service in Sungai Besi Kuala Lumpur Malaysia
4.0(1)✓ Google-verified
Limited review evidence available. The business holds a 4.0 average on a single Google review and operates across residential and commercial sectors in Sungai Besi and surrounding Kuala Lumpur areas.
Commercial & Office CleaningResidential Cleaning