Business data from Google Business Profile, checked 2026-09-20.
Six in ten reviewers report serious delays, no-shows, or poor work quality. The five-star reviews (from 2–6 years ago) praise efficiency and pricing, but recent complaints centre on staff arriving 1–3 hours late, incomplete cleaning (dust under beds, untouched kitchen areas), and poor communication when handling reschedules or cancellations.
Recent shift: Sentiment has declined sharply since 2022. Early reviews (2018–2021) praised efficiency and pricing; reviews from 2022 onward consistently report lateness, poor quality, and unresponsive communication. The pattern suggests operational deterioration or staffing instability.
All 10 reviews award five stars. Staff arrive on time, clean every corner, and take care to advise customers on what needs attention. Reviewers consistently describe their homes as spotless after service and say they would book again.
Limited review evidence available. The business holds a 4.0 average on a single Google review and operates across residential and commercial sectors in Sungai Besi and surrounding Kuala Lumpur areas.
Most bookings deliver what reviewers expect: a punctual team that cleans thoroughly without rushing, handles corners and details many miss, and communicates clearly throughout. Late arrivals and staff inexperience in a minority of jobs expose gaps in dispatch and training; the owner's defensive responses to complaints have cost this business the trust of customers seeking accountability.
Last updated 2026-09-20
