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Kilat Kilat Expert Housekeeping (KL)

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 53 Google reviews · How we rank ›

4.8(53) 76 composite score See reviews on Google ✓ Google-verified
Post-Renovation & Deep CleaningCommercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning
Kilat Kilat Expert Housekeeping (KL)
Services
Post-Renovation & Deep Cleaning, Commercial & Office Cleaning, Carpet & Upholstery Cleaning
Reviews
53

What recent reviews say

Most customers find Kilat Kilat dependable and affordable, praising staff responsiveness and tidy results. Deva and Nita are named for professionalism. However, some deep-clean bookings fell short of expectations, with reviewers reporting inadequate high dusting and weak mopping despite paying for premium services.

The business claims to operate since 2009 across Petaling Jaya and Klang Valley, offering house, office, and post-renovation cleaning. Their strength lies in routine housekeeping and responsive WhatsApp communication. Gaps emerge when customer complaints arise, with one reviewer stating the company ignored feedback entirely.

Praised for
  • reliable and efficient
  • good value for money
  • detail-oriented work
  • responsive communication
  • friendly and professional staff
Watch-outs
  • inconsistent quality on deep cleans
  • poor high dusting and mopping
  • unresponsive to complaints
  • disappointing post-renovation results
punctualthorough-cleaningfriendly-stafffair-pricingprofessional-staffresponsive-bookingreliable-staffmissed-spotspoor-communication
Best for: Households seeking regular, affordable cleaning with quick communication and friendly service.
Think twice if: Post-renovation deep cleans may not meet expectations; complaints appear to go unaddressed by management.

Strengths

  • affordable pricing
  • responsive via WhatsApp
  • detail-oriented on routine cleans
  • named staff praised for professionalism

Worth knowing

  • Named staff Deva and Nita praised for professionalism and attention to detail
  • WhatsApp used for prompt communication
  • Business claims operation since 2009

What reviews say by service

Residential Cleaning
Strong satisfaction with routine house cleaning, detail-oriented results, and friendly staff; value for money noted across many reviews.

How it compares

  • Rated 4.8 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

How We Score
Star rating 81
Review volume 75
Review recency 65
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
50
4
0
3
1
2
0
1
2

Common questions

Can they handle urgent bookings before a holiday like Deepavali?
Yes, they accept advance bookings for seasonal deep cleans, though one reviewer reported quality fell short of expectations despite prior notice.
Do they communicate via WhatsApp?
Yes, reviewers confirm WhatsApp is their primary communication channel and note they respond promptly to booking requests.
Are post-renovation deep cleans worth booking?
One reviewer rated post-renovation quality 4/10 despite 3 crews and 4 hours on a 550 sq ft unit; you may want to clarify scope and pricing before committing.
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Last updated 2026-08-29