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Kedai Dobi Serra Launderette Danau Kota, Setapak KL

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 26 Google reviews · How we rank ›

4.1(26) 66 composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery CleaningResidential Cleaning
Kedai Dobi Serra Launderette Danau Kota, Setapak KL
Services
Carpet & Upholstery Cleaning, Residential Cleaning
Reviews
26

What recent reviews say

Most visits result in satisfaction with clean laundry and fair pricing, but a notable minority report damaged items not flagged before collection or prices that don't match the advertised list. Leather bag restoration has impressed recent customers; self-service machines are well-kept. Staff responsiveness varies, and complaints about attitude and transparency are worth noting before you go.

Praised for
  • professional care and restoration
  • clean facilities and working machines
  • reasonable prices
  • good detergent quality
  • responsive communication
Watch-outs
  • items returned damaged or not disclosed
  • inconsistent pricing versus advertised rates
  • poor staff attitude
  • items not fully ready at pickup
thorough-cleaningfair-pricingdamaged-itemsprofessional-staffresponsive-bookingpoor-communication
Best for: customers seeking leather bag restoration and self-service laundry in Setapak with willingness to confirm pricing in advance
Think twice if: check prices on the spot before handing over delicate items; ask staff to disclose any damage found during cleaning before you collect

Strengths

  • leather bag restoration expertise
  • clean self-service facilities
  • same-day phone contact when ready for pickup
  • operating since 1996

Worth knowing

  • Staff contact customers by phone when laundry is ready
  • Recent leather bag restoration earned praise for care and expertise
  • A soft toy came back torn and inadequately disclosed; still wet at home
  • Advertised dry-cleaning prices (e.g. baju melayu songket RM35) differed from charges on delivery (RM45 charged for baju kurung songket)

What reviews say by service

Residential Cleaning
Laundry returns clean and in good condition in most cases; one report of damaged soft toy not disclosed at pickup.
Carpet & Upholstery Cleaning
Recent leather bag restoration praised for skill and care; older complaint about torn soft toy and poor disclosure.

How it compares

  • Rated 4.1 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 54
Review volume 62
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
0
3
0
2
1
1
5

Common questions

Do they contact you when laundry is ready?
Yes, staff call customers by phone when the laundry is ready for pickup.
Do they do leather bag restoration?
Yes, recent reviews praise their leather bag restoration service for professional care and skill.
Can I self-service wash, or is it drop-off only?
Self-service machines are available on-site and reviewers describe them as clean and well-maintained.

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Last updated 2026-08-29