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Dr LeatherSpa (Paradigm Mall)

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 153 Google reviews · How we rank ›

4.7(153) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Residential CleaningCarpet & Upholstery Cleaning
Dr LeatherSpa (Paradigm Mall)
Services
Residential Cleaning, Carpet & Upholstery Cleaning
Reviews
153

What recent reviews say

Reviewers consistently report exceptional results: bags return looking refreshed, colour-matched precisely, and odours completely eliminated. Staff are described as knowledgeable and careful with luxury items. Turnaround meets or beats estimates, backed by insurance and warranty, though one customer felt pricing steep for denim repairs versus handbags, and noted a dismissive staff interaction.

Praised for
  • excellent workmanship
  • professional staff
  • exceeds expectations
  • colour matching accuracy
  • detail-oriented service
Watch-outs
  • overpriced for certain items
  • staff rudeness
  • no clear pickup option mentioned
thorough-cleaningprofessional-staffattention-to-detailtrustworthyfriendly-staff
Best for: Owners of luxury leather handbags needing professional restoration, stain removal, and colour renewal.
Think twice if: Pricing may feel high for denim or non-handbag items; confirm estimates in advance.

Strengths

  • colour matching to original designer specifications
  • 6-month warranty and RM1,000,000 damage insurance
  • turnaround meets or beats quoted timeframes
  • handles high-end luxury items (Louis Vuitton, Gucci)

Worth knowing

  • Staff member Nisya and Ms Laili mentioned positively for attentiveness
  • Louis Vuitton and Gucci bags successfully restored
  • Bags have been returned in as little as one week or as long as five weeks depending on service
  • Deep cleaning eliminates odours completely
  • Colour matching applied to Kate Spade and Gucci edge painting

What reviews say by service

Residential Cleaning
Deep cleaning removes foul odours; bags return looking new.
Carpet & Upholstery Cleaning
Leather cleaning highly praised; colour matching and stain removal consistently exceed expectations.

How it compares

  • Rated 4.7 against a 4.49 average across the 610 residential cleaning businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score
Star rating 78
Review volume 95
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
133
4
9
3
2
2
0
1
9

Common questions

How long does a repair or cleaning typically take?
Turnaround varies from one week to five weeks depending on the service. Estimates are provided upfront, and collection often happens ahead of schedule.
Is my luxury bag protected if something goes wrong?
Yes. The business provides RM1,000,000 damage and loss insurance and a 6-month warranty on work completed.
Can you restore the colour of an old leather bag?
Yes. Reviewers report successful colour restoration and matching to original designer colours on high-end items such as Louis Vuitton and Gucci bags.

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Airosteam Hygiene Services

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Airosteam earns 4.8 stars on 61 reviews, with 87% five-star ratings. Most clients praise thorough post-renovation and deep cleaning, naming supervisors Haniff and Yasser for diligent work. A 2022 complaint about unresponsive admin appears outdated; recent feedback highlights team punctuality and care with valuables, though one customer noted wet flooring after cleaning.

Post-Renovation & Deep CleaningResidential CleaningCarpet & Upholstery Cleaning

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Last updated 2026-08-29