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Dr LeatherSpa (Paradigm Mall)

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 158 Google reviews · How we rank ›

4.7(158) 84 composite score See reviews on Google ✓ Google-verified Publishes prices
Residential CleaningCarpet & Upholstery Cleaning
Dr LeatherSpa (Paradigm Mall)
Location
SS7, Petaling Jaya
Services
Residential Cleaning, Carpet & Upholstery Cleaning
Reviews
158
Best for
Owners of designer leather bags seeking restoration and deep cleaning beyond everyday maintenance.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-07-20.

What reviewers think

Owners of designer handbags consistently report excellent restoration results, from scratch removal to color matching on high-end pieces like Gucci and Louis Vuitton. Staff handle items with documented care, communicate clearly on timelines, and often complete work ahead of schedule.

Service quality extends to odor elimination and deep chemical cleaning, though one customer felt pricing (RM530 for jeans patch work) was steep and encountered a staff member they found dismissive. Their website states a 6-month warranty and RM1,000,000 damage insurance cover KL and Selangor.

Praised for
  • workmanship and restoration quality
  • fast turnaround and professional service
  • knowledgeable and friendly staff
  • treats luxury items with great care
  • effective deep cleaning and odor removal
Watch-outs
  • pricing on certain services perceived as high
  • staff attitude was rude in one instance
  • patience required for service completion
thorough-cleaningprofessional-staffreliable-stafffriendly-staffattention-to-detailtrustworthy
Best for: Owners of designer leather bags seeking restoration and deep cleaning beyond everyday maintenance.
Think twice if: Expect to wait; pricing for specialized repairs on non-bag items may run high. Service quality can vary by staff member.

Strengths

  • luxury leather expertise and color matching precision
  • leather repair skills beyond basic cleaning
  • damage and loss insurance plus 6-month warranty
  • visible care in handling high-end designer pieces

Worth knowing

  • Nisya mentioned as providing good service
  • color restoration and edge painting matched to original brand colors
  • chemical wash, polish, and color restoration offered
  • repairs completed earlier than estimated timeframes
  • 6-month warranty and RM1,000,000 damage and loss insurance stated on website

What reviews say by service

Residential Cleaning
Deep chemical cleaning, odor removal, and overall bag hygiene delivered consistently and often exceed expectations.
Carpet & Upholstery Cleaning
Leather item cleaning, including chemical wash and restoration, praised for quality and attention to detail on designer pieces.

How it compares

  • Rated 4.7 against a 4.51 average across the 619 residential cleaning businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 78
Review volume 96
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
138
4
9
3
2
2
0
1
9

Questions people ask

How long does a repair or cleaning typically take?
Work is often completed ahead of the estimated timeframe. One customer collected their Louis Vuitton bag earlier than expected.
Is my luxury bag covered if something goes wrong?
The business states RM1,000,000 damage and loss insurance and offers a 6-month warranty on their work.
Do you service bags other than leather handbags?
Reviews mention sneaker cleaning and one customer sent vintage jeans for patch and piping repair, though pricing on non-handbag items may differ.

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Airosteam earns 4.8 stars on 61 reviews, with 87% five-star ratings. Most clients praise thorough post-renovation and deep cleaning, naming supervisors Haniff and Yasser for diligent work. A 2022 complaint about unresponsive admin appears outdated; recent feedback highlights team punctuality and care with valuables, though one customer noted wet flooring after cleaning.

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Last updated 2026-09-20