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Dr. Clean Dry Cleaner & Laundry • Pick-Up & Delivery

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 92 Google reviews · How we rank ›

4.5(92) 78 composite score See reviews on Google ✓ Google-verified
Residential CleaningCarpet & Upholstery Cleaning
Dr. Clean Dry Cleaner & Laundry • Pick-Up & Delivery
Location
Imbi, Kuala Lumpur
Services
Residential Cleaning, Carpet & Upholstery Cleaning
Reviews
92
Best for
Travelers staying in central KL hotels who need fast laundry without leaving their accommodation.

Business data from Google Business Profile, checked 2026-09-20.

What reviewers think

Most travelers and regular customers love the speed, hotel pickup, and WhatsApp responsiveness; clothes return fresh, folded, and ready within 24 hours or less. Some pay premium prices willingly for the convenience. Shrinkage, missing items, and occasional quality misses deter others, though these voices are outnumbered by repeat users who call it their go-to laundry in Kuala Lumpur.

Shoe cleaning and specialized fabrics (wool, leather, eco-wash) earn consistent praise. Staff like John are named for great comms. Prices range 8–20 RM per kg, with express 5-hour options and 5 RM delivery. The business is easiest to reach via WhatsApp and thrives with travelers staying near TRX or other central hotels.

Praised for
  • fast turnaround and delivery
  • WhatsApp communication and responsiveness
  • high-quality cleaning and odor removal
  • friendly and professional staff
  • hotel pickup and drop-off convenience
Watch-outs
  • clothing shrinkage
  • high prices
  • items missing or damaged
  • occasional stain removal failure
  • unpleasant odor on clothes
punctualthorough-cleaningreliable-staffprofessional-staffresponsive-bookingdamaged-itemsfriendly-staffflexible-schedulingtrustworthyattention-to-detail
Best for: Travelers staying in central KL hotels who need fast laundry without leaving their accommodation.
Think twice if: Some report shrinkage and missing items; verify pricing upfront and inspect items carefully on return.

Strengths

  • Same-day and 24-hour delivery options
  • Hotel pickup and drop-off service
  • WhatsApp booking and communication
  • Specialty services (shoe cleaning, eco-wash, leather)

Worth knowing

  • Staff member John praised for WhatsApp communication
  • Shoe cleaning service restores heavily soiled items
  • Express 5-hour service available
  • Eco-wash dry cleaning offered for delicate fabrics
  • Photos provided for pickup, weight, and return
  • Hotel pickup and delivery included

What reviews say by service

Residential Cleaning
Fast turnaround and hotel delivery praised; some report shrinkage and missing items.
Carpet & Upholstery Cleaning
Shoe cleaning earns consistent praise for restoring heavily soiled items to near-new condition.

How it compares

  • Rated 4.5 against a 4.64 average across the 336 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 67
Review volume 85
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
74
4
6
3
2
2
1
1
9

Questions people ask

Can they pick up from my hotel?
Yes, they offer hotel pickup and drop-off service, especially for guests near the TRX area. Contact via WhatsApp to arrange.
How fast can they turn around laundry?
Express service takes about 5 hours; standard service is next day. Most drop-offs on Saturday are ready Monday morning.
Do they handle delicate or special fabrics?
Yes, they offer eco-wash dry cleaning for wool and leather, and can clean and restore heavily soiled shoes.

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Last updated 2026-09-20