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Dr. Clean Dry Cleaner & Laundry • Pick-Up & Delivery

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 91 Google reviews · How we rank ›

4.5(91) 79 composite score See reviews on Google ✓ Google-verified
Residential CleaningCarpet & Upholstery Cleaning
Dr. Clean Dry Cleaner & Laundry • Pick-Up & Delivery
Services
Residential Cleaning, Carpet & Upholstery Cleaning
Reviews
91

What recent reviews say

For travellers staying near TRX or KL hotels, Dr. Clean handles laundry stress through WhatsApp booking, same-day express turnaround, and reliable hotel pickup. Locals praise transparent pricing (from 8 RM per shirt), speedy next-day service, and impressive stain removal; they also offer shoe cleaning that restores heavily soiled items to near-new condition.

A handful of older complaints surface around shrinkage, lingering odors, and occasional item loss, though these are outweighed by consistent positive reports on responsiveness and garment quality. The physical shop's low visibility has caused confusion for walk-in customers.

Praised for
  • affordable and transparent pricing
  • reliable same-day or next-day service
  • responsive WhatsApp communication
  • hotel pickup and delivery
  • stain removal and garment care
  • convenient shoe cleaning service
Watch-outs
  • occasional odor issues
  • garment shrinkage or damage
  • poor findability of physical location
  • cash-only payment barrier
punctualthorough-cleaningreliable-stafffair-pricingresponsive-bookingfriendly-staffdamaged-items
Best for: Travelling professionals and hotel guests needing laundry without leaving their accommodation.
Think twice if: Occasional reports of shrinkage and odor issues; some customers have reported item loss and damage.

Strengths

  • Hotel pickup and delivery throughout KL
  • Same-day express and next-day standard options
  • Responsive WhatsApp booking and photo updates
  • Specialised shoe and leather cleaning

Worth knowing

  • WhatsApp is primary booking channel with photo confirmation (pickup weight, items, return state)
  • Express 5-hour service available
  • Staff member John mentioned for responsive communication
  • Hotel pickup from TRX area and beyond
  • Shoe cleaning service restores heavily soiled boots
  • Eco-wash dry cleaning option offered
  • Next-day standard turnaround for local customers
  • Owner described as genuinely caring about item quality

What reviews say by service

Residential Cleaning
Fast wash-fold and dry cleaning praised for stain removal, pressing quality, and next-day turnaround; hotel delivery is a consistent strength.
Carpet & Upholstery Cleaning
Shoe and leather cleaning specifically highlighted as restoring heavily soiled items to near-new condition, though specialty pricing limits this category's frequency.

How it compares

  • Rated 4.5 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 67
Review volume 85
Review recency 100
Review sentiment 66
Profile completeness 100
Verification 30

Rating breakdown

5
74
4
6
3
2
2
1
1
8

Common questions

Can they pick up from my hotel?
Yes. WhatsApp them with your location; they offer hotel pickup and delivery throughout KL, including areas near TRX. Delivery fee is 5 RM.
How fast is the service?
Express service is 5 hours; standard turnaround is next day. Most local customers report next-day pickup for items dropped off by late afternoon.
What payment methods do they accept?
Online payment is available for delivery orders. Some reviews mention cash-only options at the shop; confirm payment method when booking via WhatsApp.
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Last updated 2026-08-29