How long does dry cleaning usually take?

Fast service on regular items like shirts. Carpets have been quoted at 2 weeks, but recent reviews report 3-week delays.

Are they open weekends?

Yes, they list opening hours for 7 days a week.

What do people complain about most?

Delayed carpet cleaning beyond promised dates, and stains or dirt remaining after service.

Dobibest Dry Cleaning & Laundry Shah Alam

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 40 Google reviews · How we rank ›

4.0(40) 60 composite score See reviews on Google

Residential Cleaning

Dobibest Dry Cleaning & Laundry Shah Alam

Service: Residential Cleaning
Reviews: 40

What recent reviews say

Five-star reviewers praise quick turnaround and clean results, but one-star reviews expose serious issues: carpets returned unwashed after 3 weeks despite a 2-week promise, stains and burn marks left uncleaned, and staff denials when confronted. Pricing complaints recur, with some calling charges steep for the quality delivered.

Praised for

quick service
clean results
pleasant fragrance

Watch-outs

missed promised delivery dates
carpets not washed despite promises
stains and dirt remained
iron damage not acknowledged
high pricing
poor customer service attitude

friendly-staffthorough-cleaningpunctualdamaged-itemsmissed-spotsoverpricedpoor-communicationcancelled-last-minute

Best for: Customers needing quick regular laundry and dry cleaning for everyday clothes.

Think twice if: Carpet and delicate item cleaning has a track record of delays and incomplete work; trust carefully if sending high-value items.

Strengths

Same-day or fast turnaround on clothes
Clean results and fragrance when service works

Worth knowing

Carpet washing quoted at RM60 and took 3 weeks despite 2-week promise
Dry cleaning baju Melayu charged RM25 per piece; burn marks from ironing denied by staff
One reviewer waited 15 minutes for ironing and 5 minutes for packing on pickup

How it compares

Rated 4 against a 4.49 average across the 610 residential cleaning businesses listed here.
Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score

Star rating 47

Review volume 70

Review recency 100

Review sentiment 40

Profile completeness 75

Verification 0

Rating breakdown

Common questions

How long does dry cleaning usually take?: Fast service on regular items like shirts. Carpets have been quoted at 2 weeks, but recent reviews report 3-week delays.
Are they open weekends?: Yes, they list opening hours for 7 days a week.
What do people complain about most?: Delayed carpet cleaning beyond promised dates, and stains or dirt remaining after service.

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