Do you warn customers if a garment might get damaged during washing?

Yes. Staff check items first and explain the wash plan. If damage risk exists, they tell you upfront and offer alternatives like special detergent.

How much does express iron cost?

RM 16 per set (baju melayu or baju kurung). Hangers and plastic covers are RM 1 each. Confirm all charges when you call or arrive.

Can you remove tough stains like oil, sweat, and rust?

Yes. Reviewers report success with oil, sweat, chalk, and rust stains. Staff may suggest a special detergent if standard wash does not fully remove the stain.

Dobi Millennium

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 47 Google reviews · How we rank ›

4.7(47) 76 composite score See reviews on Google ✓ Google-verified

Residential Cleaning

Location: Section 9, Shah Alam
Service: Residential Cleaning
Reviews: 47
Best for: Customers seeking honest, personalized laundry care and reliable stain treatment for challenging fabrics.

Business data from Google Business Profile, checked 2026-09-20.

What reviewers think

Dobi Millennium earns consistent praise for genuine hospitality and honesty about laundry risks. Staff check items before washing and warn customers upfront if damage might occur. Stain removal, particularly for oil and set-in marks, is a standout strength. The younger generation Jun and Jin have maintained the personal touch the shop built over decades. One customer objected to add-on charges (hangers, covers) not disclosed during the phone quote, citing a RM 16 express iron rate that became RM 18 on arrival; most others describe prices as reasonable and transparent when collected in person.

Praised for

friendly and personal service
honest upfront about risks
excellent stain removal
fast turnaround
family-run atmosphere

Watch-outs

surprise additional charges
communication gaps on phone
language barrier perceived as rudeness

friendly-stafftrustworthyprofessional-staffattention-to-detailresponsive-bookingfair-pricing

Best for: Customers seeking honest, personalized laundry care and reliable stain treatment for challenging fabrics.

Think twice if: Those sensitive to surprise add-ons should confirm all charges (hangers, covers, extras) in advance before dropping off items.

Strengths

Excellent stain removal for oil, sweat, and set-in marks
Upfront honesty about garment damage risk
Consistent family service across two generations
Personal touch: staff assist with heavy drop-offs

Worth knowing

Jun and Jin (second generation) now run the shop after parents retired
Staff member Maggie known for stain treatment expertise
Regular customers mention 15+ years of loyalty
Tailor businesses refer friends for oil and chalk stain removal

What reviews say by service

Residential Cleaning: Stain removal for oil, sweat, and rust marks praised; express ironing effective but add-ons sometimes not disclosed upfront.

How it compares

Rated 4.7 against a 4.51 average across the 619 residential cleaning businesses listed here.
Has more Google reviews than 84% of the businesses in this directory.

How did this business earn its score?

How We Score

Star rating 76

Review volume 73

Review recency 100

Review sentiment 67

Profile completeness 75

Verification 0

Rating breakdown

Questions people ask

Do you warn customers if a garment might get damaged during washing?: Yes. Staff check items first and explain the wash plan. If damage risk exists, they tell you upfront and offer alternatives like special detergent.
How much does express iron cost?: RM 16 per set (baju melayu or baju kurung). Hangers and plastic covers are RM 1 each. Confirm all charges when you call or arrive.
Can you remove tough stains like oil, sweat, and rust?: Yes. Reviewers report success with oil, sweat, chalk, and rust stains. Staff may suggest a special detergent if standard wash does not fully remove the stain.

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