55 low data
FS Services Sdn. Bhd.
5.0(7)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
DiamondWash Cleaning Services
Residential CleaningCommercial & Office CleaningCarpet & Upholstery Cleaning
- Services
- Residential Cleaning, Commercial & Office Cleaning, Carpet & Upholstery Cleaning
- Reviews
- 28
What recent reviews say
Strong five-star reviews from earlier years praise trained, efficient cleaners who arrive on time and handle detailed work. More recent one-star reviews report missed spots, ignored messages, poor attitudes, and unresolved complaints including alleged theft. The business shows a marked decline in customer experience and dispute handling.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- punctual arrival
- efficient work
- well-trained staff
- thorough cleaning
- long-term reliability
Watch-outs
- poor communication, slow replies
- careless work and dirty results
- unpleasant staff attitude
- theft allegations
- no accountability when problems arise
- rude customer service
punctualthorough-cleaningprofessional-staffreliable-staffpoor-communicationmissed-spotsno-showdamaged-items
Think twice if: Reviewers report unresolved complaints, poor communication, and serious concerns including alleged theft and staff attitude issues.
Strengths
- cleaners arrive on schedule
- work completed efficiently
- trained and methodical staff (when engaged)
Worth knowing
- Older five-star reviews (2-5 years old) note cleaners worked for repeat customers over years
- Recent one-star reviews cite theft of cash and envelope after cleaning a condo
- Staff allegedly ignored messages and did not reply within 2 days even while online
- Booking staff reported to have shouted at customers over phone
- Manager did not resolve theft complaint
What reviews say by service
- Residential Cleaning
- Old reviews praised on-time arrival and thorough work; recent reviews report missed spots and unresolved complaints.
- Carpet & Upholstery Cleaning
- Website lists carpet and sofa cleaning, but no recent reviews speak to these services specifically.
How it compares
- Rated 3.8 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 79% of the businesses in this directory.
How we scored this
How We Score Star rating 42
Review volume 63
Review recency 89
Review sentiment 48
Profile completeness 75
Verification 30
Rating breakdown
5
19
4
0
3
0
2
1
1
8
Similar cleaning services nearby
21 low data
Malaysia cleaner services by S Expert Care Services
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Commercial & Office CleaningResidential Cleaning
80
VA Cleaning Services
5.0(14)✓ Google-verified
All 14 reviews are five-star. Customers consistently praise the team for arriving on time, cleaning thoroughly within hours, and going beyond standard work to handle furniture arrangement and garbage removal. Staff take care with every space, work patiently past scheduled slots, and leave homes fresh and spotless. Pricing comes across as affordable; no hidden charges are mentioned.
Residential Cleaning