24 low data
jss ventures
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Cleanruum Premium Cleaning Service
Residential Cleaning
- Service
- Residential Cleaning
- Reviews
- 22
What recent reviews say
Cleanruum delivers standout shoe cleaning on its best days, earning trust from repeat customers impressed by restoration quality. But service consistency falters: some shoes and caps leave still dirty, urgent orders miss deadlines, and damage claims get dismissed, leaving those affected feeling the premium pricing does not match delivery.
Praised for
- shoe restoration quality
- fast turnaround
- staff confidence-building
- professional approach
Watch-outs
- missed delivery promises
- items not cleaned properly
- damage to customer belongings
- poor value for price
thorough-cleaningprofessional-stafffriendly-staffmissed-spotscancelled-last-minutedamaged-itemsoverpriced
Best for: customers seeking occasional shoe cleaning from trusted staff members like Crista
Think twice if: you need guaranteed on-time delivery, expect hidden areas polished, or own expensive leather goods; damage claims are disputed
Strengths
- shoe restoration quality when executed well
- staff like Crista build customer confidence
- fast turnaround on simpler jobs
Worth knowing
- Crista (staff member) mentioned positively for building customer confidence
- Express/urgent shoe cleaning offered but deadlines missed
- Full upfront payment required; refunds unlikely if unsatisfied
- RM35-45 per cap cleaning
- RM300 charged for high-value bag cleaning that resulted in damage
How it compares
- Rated 3.5 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 76% of the businesses in this directory.
How we scored this
How We Score Star rating 36
Review volume 59
Review recency 65
Review sentiment 48
Profile completeness 75
Verification 0
Rating breakdown
5
12
4
2
3
1
2
0
1
7
Common questions
- Do you offer express or urgent shoe cleaning?
- Yes, express fees are available, though one reviewer reported missing their promised delivery date despite paying the premium.
- Do you require full payment upfront?
- Yes, the business requires full payment before service, and refunds are unlikely if you are not satisfied with the result.
- What areas are you located in?
- Bandar Sunway, Petaling Jaya. Hours are published for 7 days per week.
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