21 low data
Hour Maid Domestic Cleaning Services
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
Cleaning Services Pro of Kuala Lumpur
Post-Renovation & Deep CleaningEco-Friendly / Green CleaningCommercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning
- Services
- Post-Renovation & Deep Cleaning, Eco-Friendly / Green Cleaning, Commercial & Office Cleaning
- Reviews
- 161
What recent reviews say
Staff arrive on time and work methodically through homes, offices, and rentals across KL, handling everything from routine upkeep to grease-caked kitchens and post-renovation cement dust. They send the same crew for regular visits so clients don't repeat instructions, photograph work when done, and tackle specialist jobs (sofas, mattresses, curtains) with techniques that remove allergens and odors rather than mask them.
Services span residential turnovers, twice-weekly office cleans, and move-out deep cleans that have secured full deposits back. Their standard appears consistent even on tight timelines or small units. Clients report noticing results immediately: sneezing stopped, grout whitened, pet hair eliminated without chemical smell, and house ready for surprise guests same day.
Praised for
- fast and punctual
- thorough deep cleaning
- consistent teams and standards
- specialist services (upholstery, mattress, post-renovation)
- professional and friendly staff
- photo documentation
punctualthorough-cleaningreliable-stafffair-pricingprofessional-staffattention-to-detailfriendly-stafftrustworthy
Best for: Busy households, Airbnb hosts, and offices needing punctual recurring cleans without staff churn.
Think twice if: No meaningful caveats emerge from 161 reviews; the 2% of lower ratings are not elaborated in provided text.
Strengths
- Same crew on repeat bookings so clients aren't explaining the job twice
- Thorough on small units and specialist fabrics (sofas, mattresses)
- Post-renovation and office cleaning with documented results
- Same-day availability for urgent bookings
Worth knowing
- Same crew assigned to recurring appointments so clients don't repeat instructions
- Photos sent after completion of jobs
- Mattress cleaning reduces pet allergens noticeably
- Post-renovation deep clean handles cement dust and sanitization for fast client reopening
- Fortnightly and twice-weekly scheduling options available
- Curtain and mattress cleaning services included alongside standard cleaning
What reviews say by service
- Residential Cleaning
- Same team on repeats, covers forgotten corners, works around pet hair and cooking grease effectively.
- Commercial & Office Cleaning
- Twice-weekly office cleans delivered consistently on schedule; staff are attentive and easy to coordinate with.
- Carpet & Upholstery Cleaning
- Sofa and rug cleaning removes embedded pet hair and dust thoroughly without harsh chemical odor lingering.
- Post-Renovation & Deep Cleaning
- Handles cement dust completely and sanitizes quickly so businesses can reopen on schedule.
- Eco-Friendly / Green Cleaning
- No harsh chemical smell reported after mattress and upholstery cleaning; methods appear gentle on fabrics and air quality.
How it compares
- Rated 4.9 against a 4.49 average across the 610 residential cleaning businesses listed here.
- Has more Google reviews than 95% of the businesses in this directory.
How we scored this
How We Score Star rating 90
Review volume 96
Review recency 100
Review sentiment 82
Profile completeness 100
Verification 30
Rating breakdown
5
157
4
0
3
0
2
0
1
4
Common questions
- Do you send the same cleaner each time?
- Yes. For regular bookings, the same team is assigned so they learn your home and you do not need to re-explain the job each visit.
- Can you clean the day I book?
- Yes. Reviews confirm same-day availability for urgent cleans has been honored, such as when guests arrive unexpectedly.
- Do you take photos of the work?
- Yes. Photos are sent when the clean is finished. Clients have reported this helps confirm quality, especially for Airbnb turnovers.
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