21 low data
karpet Pro
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Carpet & Upholstery CleaningResidential Cleaning
Chem-Dry (M) Sdn Bhd
Commercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning
- Services
- Commercial & Office Cleaning, Carpet & Upholstery Cleaning, Residential Cleaning
- Reviews
- 139
What recent reviews say
Chem-Dry earns consistent five-star marks for carpet, mattress, and upholstery cleaning across residential and office jobs. Technicians arrive on time, work politely, and staff member Lilian is frequently named for attentive coordination. Pet urine removal and deep sofa cleaning are standout services. A handful of older complaints flag aggressive sales tactics and unmet expectations on high-value silk rugs and damaged mattresses, though these remain rare against the strong overall track record.
Praised for
- punctual and efficient technicians
- trustworthy long-term service
- pet urine and stain removal
- polite and professional staff
- responsive booking and communication
Watch-outs
- pushy sales follow-up
- failed results on delicate fabrics
- overstated capabilities on difficult stains
punctualthorough-cleaningreliable-staffprofessional-staffresponsive-bookingfriendly-stafftrustworthyattention-to-detail
Best for: households and offices needing pet urine removal and regular carpet deep cleaning with reliable follow-through
Think twice if: delicate rugs or severely stained fabrics-ask about their assessment before committing to high-value jobs
Strengths
- 25+ years operating in Malaysia
- pet urine and odour removal
- named staff point of contact (Lilian) for consistency
- same-day or next-day booking
Worth knowing
- Lilian (admin/coordination) named multiple times for responsiveness and follow-up
- pet urine removal and stain treatment repeatedly praised
- same or next-day appointments offered
- free add-ons (stain removal) mentioned in at least one review
- RM700 charged for specialist rug work (outcome disputed)
- RM220 mattress cleaning mentioned (outcome disputed)
What reviews say by service
- Carpet & Upholstery Cleaning
- Pet urine removal and routine carpet/sofa deep cleaning consistently praised; specialist delicate-fabric work sometimes falls short of expectations.
- Residential Cleaning
- Mattress cleaning and curtain cleaning rated highly for speed and thoroughness; isolated complaints over unmet stain-removal promises.
- Commercial & Office Cleaning
- Office carpet cleaning and chair cleaning mentioned positively; limited evidence in reviews.
How it compares
- Rated 4.8 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 95% of the businesses in this directory.
How we scored this
How We Score Star rating 84
Review volume 93
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
118
4
15
3
2
2
1
1
3
Common questions
- How quickly can I get an appointment?
- Reviewers report same-day or next-day bookings. Staff respond to inquiries via WhatsApp and email; admin team available during business hours (7 days listed).
- Do you handle pet urine and odour removal?
- Yes. Multiple reviews praise their pet urine removal service, including cases of cat and dog accidents. One high-value silk rug case did not meet expectations, so confirm scope before booking expensive items.
- Who should I contact for bookings?
- Lilian is named as the main point of contact for curtain, carpet and upholstery work. You can reach them via website inquiry, WhatsApp, or phone during business hours.
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28 low data
Crescent Supply & Services
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Review evidence is limited. The business operates from Desa Tun Razak and states it has served the Klang Valley since 1998, offering carpet supply, installation, cleaning, and interior finishes through their website.
Carpet & Upholstery CleaningResidential Cleaning
65 low data
Master Clean Taman Connaught
4.4(19)✓ Google-verified
Master Clean excels at cleaning shoes to near-new condition and charges fairly compared to other shops in the area. The owner is willing to collect from clients even when parking is difficult. However, three older reviews describe serious damage: rubber soles detaching after soaking, mold from wet insoles packed too soon, and paint coatings that flaked within hours of wear. Staff did not explain cleaning methods upfront or take responsibility promptly when problems arose.
Residential Cleaning