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Big Mama Fabric Care – Laundry & Dry Cleaning

Updated 2026-09-20 · 11,084 reviewed · 984 listed · Scored from 51 Google reviews · How we rank ›

4.9(51) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Carpet & Upholstery Cleaning
Big Mama Fabric Care – Laundry & Dry Cleaning
Service
Carpet & Upholstery Cleaning
Reviews
51
Ranking
#43 in Carpet & Upholstery Cleaning
Best for
busy professionals and families wanting convenience; specialty item cleaning like car seats and strollers.

Business data from Google Business Profile, checked 2026-09-20. Facts from the business's own website were fetched 2026-08-29.

What reviewers think

Big Mama consistently delivers fast turnaround and responsive communication. Pickup and home delivery are built in, pricing is fair, and staff handle everything from baby car seats to wedding dresses. One reviewer reported a swapped shirt and incomplete stain removal, but these stand alone against overwhelmingly strong repeat satisfaction.

Praised for
  • responsive-staff-and-communication
  • swift-delivery-and-pickup
  • stain-removal-and-thorough-cleaning
  • affordable-pricing
  • friendly-logistics-team
Watch-outs
  • items-accidentally-swapped
  • stain-not-fully-removed
punctualthorough-cleaningfriendly-stafffair-pricingresponsive-bookingprofessional-staffflexible-scheduling
Best for: busy professionals and families wanting convenience; specialty item cleaning like car seats and strollers.
Think twice if: you need guaranteed accuracy on items in batches; one customer reported a shirt swap; occasional stains may not fully lift on first attempt.

Strengths

  • free-home-pickup-and-delivery
  • swift-communication-via-whatsapp
  • handles-specialty-items-like-car-seats-and-bags
  • affordable-rates-starting-from-rm8

Worth knowing

  • delivery-driver-sahrul-noted-for-helpfulness
  • whatsapp-communication-confirmed-as-standard
  • home-pickup-and-delivery-included-in-all-orders

What reviews say by service

Carpet & Upholstery Cleaning
reviewers praise stroller and upholstery cleaning; bag and shoe cleaning results called excellent, though one stain removal was incomplete.

How it compares

  • Rated 4.9 against a 4.64 average across the 336 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How did this business earn its score?

How We Score
Star rating 85
Review volume 75
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
48
4
2
3
0
2
1
1
0

Questions people ask

Do you offer pickup and delivery?
Yes. Free pickup and home delivery are included in all orders across Kuala Lumpur, Selangor, and Johor Bahru areas.
How quickly can I get my items back?
Reviewers report fast turnaround. The logistics team contacts you in advance to confirm delivery time.
Can you clean baby car seats and strollers?
Yes. Baby car seat and stroller cleaning are listed services; reviewers specifically praise the thoroughness of these specialist cleans.

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Carpet & Upholstery Cleaning

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Last updated 2026-09-20