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Big Mama Fabric Care – Laundry & Dry Cleaning

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 50 Google reviews · How we rank ›

4.9(50) 79 composite score See reviews on Google ✓ Google-verified Publishes prices
Carpet & Upholstery Cleaning
Big Mama Fabric Care – Laundry & Dry Cleaning
Service
Carpet & Upholstery Cleaning
Reviews
50

What recent reviews say

Big Mama Fabric Care wins customers with reliable home pickup and drop-off, swift turnaround, and thorough results across fabrics and footwear. Staff respond fast via WhatsApp, delivery arrives on time, and prices stay competitive. A rare mix-up on shirt swaps and a stain that missed removal suggest occasional lapses, but the bulk of feedback praises quality and ease.

Praised for
  • fast pickup and delivery
  • stain removal
  • professional cleaning quality
  • responsive customer service
  • affordable pricing
Watch-outs
  • order swaps
  • missed stain removal
punctualthorough-cleaningprofessional-stafffair-pricingresponsive-bookingfriendly-staffattention-to-detailreliable-staff
Best for: Busy professionals and households needing convenient laundry and fabric care without leaving home.
Think twice if: Order accuracy has slipped before; confirm item details when handing over valuables or multiple pieces.

Strengths

  • Free home pickup and delivery
  • Fast WhatsApp response and communication
  • Specialist stain removal and restoration
  • On-time turnaround

Worth knowing

  • Delivery driver Sahrul noted for helpfulness
  • Stroller and baby car seat cleaning offered alongside standard services
  • Specialty services include bag, shoe, and curtain cleaning
  • Stain removal results praised (including shoe stains); one case of missed coffee stain reported

What reviews say by service

Carpet & Upholstery Cleaning
Stroller thoroughly cleansed; bag and shoes restored to near-new condition; one report of missed stain on clothing.

How it compares

  • Rated 4.9 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

How We Score
Star rating 85
Review volume 74
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
47
4
2
3
0
2
1
1
0

Common questions

Do you offer home pickup and delivery?
Yes. Free pickup and delivery is included. You can book via WhatsApp and they'll confirm arrival times with you.
What are your service hours and coverage areas?
They operate 7 days a week and serve Kuala Lumpur, Selangor, and areas including Johor Bahru, Indahpura, Gelang Patah, and Taman Tun Aminah.
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Last updated 2026-08-29