How do I book with Banana Cleaning?

WhatsApp is the primary booking channel and is known for fast responses.

How long does a typical cleaning session take?

Bookings are usually 4 hours. Small office jobs are often finished in 3 hours.

Do they operate on weekends?

Yes, they publish opening hours for 7 days, though one review mentioned a Saturday morning booking that was later offered as an afternoon session instead.

Banana Cleaning

Updated 2026-08-29 · 8,889 reviewed · 979 listed · Scored from 158 Google reviews · How we rank ›

4.0(158) 66 composite score See reviews on Google ✓ Google-verified

Commercial & Office CleaningCarpet & Upholstery CleaningResidential Cleaning

Services: Commercial & Office Cleaning, Carpet & Upholstery Cleaning, Residential Cleaning
Reviews: 158

What recent reviews say

Long-serving customers consistently praise Banana Cleaning's quality and loyalty. Staff like Anjeli and Ninig are named for their honesty and thoroughness; several reviewers report using the service for years without issue. Booking is fast via WhatsApp, and pricing is seen as fair.

Yet a sharp minority describes missed appointments and scheduling chaos. One customer waited until 3pm for an afternoon slot that never materialised, then faced a cancelled and rescheduled booking instead of a quick resolution. When these problems occur, the office reportedly does not answer calls.

Praised for

reliable, long-term staff
responsive booking via WhatsApp
thorough, efficient work
honest, friendly staff
reasonable pricing

Watch-outs

missed or rescheduled appointments without notice
poor communication from office
unprofessional handling of timing disputes

reliable-stafffriendly-staffthorough-cleaningresponsive-bookingfair-pricingmissed-spotsno-showpoor-communication

Best for: Families and offices seeking reliable ongoing cleaning with long-term staff continuity.

Think twice if: Booking reliability and scheduling accuracy matter; recent one-star reviews cite missed appointments and poor office communication during disputes.

Strengths

named, experienced staff (Anjeli, Ninig)
multi-year customer retention
fast WhatsApp booking
reasonable rates

Worth knowing

Staff member Anjeli praised for easy booking and thoroughness
Staff member Ninig praised for honesty and responsibility
Staff member mentioned as owner's wife or family connection in one review
WhatsApp the primary booking channel, noted for speed
4-hour bookings common; small office jobs typically finish in 3 hours
One severe no-show incident: afternoon appointment never arrived; office did not answer calls; rescheduling was offered only after customer chased

What reviews say by service

Residential Cleaning: Staff praised for thorough, efficient work at home; multiple years of loyalty reported. One no-show and rescheduling failure casts doubt on appointment reliability.
Commercial & Office Cleaning: Small office jobs completed quickly (3-4 hours); customer noted competitive pricing and fast WhatsApp response.
Carpet & Upholstery Cleaning: Owner recommended for air conditioning service in same review; no direct carpet/upholstery praise or complaint in reviews.

How it compares

Rated 4 against a 4.49 average across the 610 residential cleaning businesses listed here.
Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Score

Star rating 38

Review volume 96

Review recency 94

Review sentiment 53

Profile completeness 75

Verification 30

Rating breakdown

112

Common questions

How do I book with Banana Cleaning?: WhatsApp is the primary booking channel and is known for fast responses.
How long does a typical cleaning session take?: Bookings are usually 4 hours. Small office jobs are often finished in 3 hours.
Do they operate on weekends?: Yes, they publish opening hours for 7 days, though one review mentioned a Saturday morning booking that was later offered as an afternoon session instead.