28 low data
A & G Circulation Sdn Bhd
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential Cleaning
ALICE BRIGHT & SHINE CLEANING SERVICES
Commercial & Office CleaningCarpet & Upholstery CleaningEco-Friendly / Green CleaningPost-Renovation & Deep CleaningResidential Cleaning
- Services
- Commercial & Office Cleaning, Carpet & Upholstery Cleaning, Eco-Friendly / Green Cleaning
- Reviews
- 123
What recent reviews say
Experience here hinges on which team shows up. Long-term clients praise speed and consistency, but recent reviews paint a sharply different picture: missed appointments without notice, rushed jobs leaving dust and dirt behind, staff using same cloth across surfaces, and a customer service team that ignores follow-up requests for receipts and hangs up on callers. One five-star client used them for two years; another stopped after one visit when a gold chain went missing and no investigation followed.
Praised for
- friendly and helpful staff
- good cleaning work when executed well
- efficient service for long-term clients
- quick appointment response
Watch-outs
- no-shows and last-minute cancellations
- inconsistent quality and missed spots
- poor attention to detail
- unprofessional customer service and unresponsiveness
reliable-stafffriendly-staffthorough-cleaningmissed-spotspoor-communicationno-showcancelled-last-minuteattention-to-detail
Best for: Customers seeking regular, long-term cleaning contracts with a familiar team.
Think twice if: High tolerance for appointment cancellations and no-shows, weak customer service follow-up, and inconsistent quality control. Do not book if you have valuable items in plain sight or need guaranteed attendance.
Strengths
- quick appointment booking response
- experienced team available for regular contracts
- friendly staff who sometimes go above their scope
Worth knowing
- Staff member Kanna mentioned by name for teamwork and friendliness
- Customer service representative Nida failed to send promised receipt and invoice for 8 days, ignored follow-up messages, and hung up on calls
- One client reported gold chain missing after cleaning with no investigation
- Recent no-shows offered 1 hour free cleaning as make-good, but no actual rescheduling follow-through
- Long-term clients (2+ years) report consistent quality; recent one-time bookers report opposite experience
What reviews say by service
- Residential Cleaning
- Long-term users report efficient, quality work; recent single bookings report rushed jobs, missed spots, unprofessional scheduling.
- Carpet & Upholstery Cleaning
- No specific carpet or upholstery praise or complaints in reviews; category unclear from evidence.
How it compares
- Rated 3.5 against a 4.64 average across the 328 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 93% of the businesses in this directory.
How we scored this
How We Score Star rating 11
Review volume 91
Review recency 100
Review sentiment 48
Profile completeness 75
Verification 0
Rating breakdown
5
72
4
6
3
2
2
2
1
41
Common questions
- What happens if they cancel my appointment?
- Recent reviews show no-shows without notice and last-minute cancellations. One customer who was no-showed was offered an extra free hour, but no clear rescheduling policy emerges from the reviews.
- How quickly do they respond to booking requests?
- Positive reviews mention quick appointment response times, though recent reviews do not address booking speed specifically.
Similar cleaning services nearby
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PurClean Services
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All 17 reviews are five stars. Customers consistently praise the depth of cleaning-mattresses and sofas emerge visibly refreshed-and the team's transparent process and calm handling of urgent jobs. The combination of reasonable pricing, same-day availability for emergencies, and complimentary extras like sanitizing mist or pillow cleaning leaves reviewers eager to return. Service spans mattresses, sofas, dining chairs, and carpets, with flexible night and last-minute slots available. Staff arrive punctually, explain each step, and deliver results that feel brand new. For pet owners or those dealing with accidents, the willingness to re-service at no extra charge sets expectations high.
Carpet & Upholstery CleaningCommercial & Office CleaningResidential Cleaning
81
Ultra Cleaning Subang Jaya
4.8(395)✓ Google-verified
Cleaners like Novi, Sesi, Kurnia, and Zubaedah earn consistent praise for speed, friendliness, and leaving homes spotless. Yet bookings break down regularly: staff arrive late despite requests, management cancels with little notice, and complaints go unanswered. One customer supervised workers during a rebooked deep clean because initial work skipped rooms and left dust. The gap between cleaner quality and operational reliability frustrates loyal customers. Payment disputes linger unresolved, refund requests are refused, and the service feels inconsistent room to room. Individual workers excel, but the business struggles to honour time windows and follow through on commitments.
Commercial & Office CleaningCarpet & Upholstery CleaningEco-Friendly / Green Cleaning