Most bookings result in on-time, thorough work from polite cleaners who often exceed expectations. Three one-star reviews cite monitoring issues, scheduling problems, and customer service gaps that undercut the strong majority experience.
Based on limited recent reviews, so treat this as low-confidence.
Eight consecutive five-star reviews highlight staff consistency and reliability. Customers return for repeat bookings, praising how the same cleaner learns their home and habits. Speed, attention to detail, and flexible last-minute scheduling round out the experience. One reviewer noted "reasonable price" and another called the team "invaluable" for a high-traffic academy setting.
Every review is five-star, with customers repeatedly praising Mr. Jay's quick responses and willingness to explain pricing honestly. Teams are punctual, thorough, and often go beyond what's expected. The business builds lasting relationships by assigning the same maid to regular clients, eliminating the need to retrain someone each visit.
All 26 Google reviews are five-star. Customers consistently praise speedy pickup-and-delivery carpet cleaning, thorough removal of embedded dirt and odor, and staff willingness to handle logistics (carrying heavy pieces upstairs, wrapping for delivery). Prices come across as reasonable for the quality and convenience offered.
Last updated 2026-08-29
